FAQs: Online School Payments
Is registering for online payment mandatory and will cheque or cash still be accepted?
Participation in online payment is highly encouraged. During our transition to online payment, parents and guardians will still be able to pay by cheque or cash for school activities, if they wish.
Cheque is the preferred option in this case because it helps to minimize the amount of cash in schools, and increases the safety of students who no longer need to carry large sums for payment.
Which credit card options are available?
Which company does SD 48 use to process online payments?
Are my family’s purchases secure and how is our privacy protected?
School Cash Online adheres to the Personal Information Protection and Electronic Documents Act (Canada) (PIPEDA), Canada’s anti-spam legislation (CASL) and is compliant with the latest industry standards for payment card security (PCI). Any Canadian data collected is held on Canadian servers.
When will the money be deducted from my bank account?
Will I get a receipt for purchases?
What should I do if I need a refund?
Can parents and guardians have separate accounts?
Do I need to re-register a student who moves to a different school?
What should I do if I cannot locate my child in the system?
What should I do if I cannot see items I am expecting?
What should I do if I forget my login or password?
Why does School Cash Online need my email address?
How often will I receive email notifications?
What emails will I get from School Cash Online?
You will only receive emails for new items available for purchase, your receipts, and any payment reminders.
For additional information, please contact the School Cash Online parent/guardian help desk at [email protected] or